Answer every visitor, book appointments and capture leads, 24/7.
ChatDek is an AI chat widget for business websites. It answers visitors from your own business information, books appointments inside the chat, captures leads and hands conversations to your team, all managed from one portal.
- 7-day free trial, no card
- Answers 24/7
- 12 languages
- Installs in about 2 minutes
Live demo
Try ChatDek on your own website
Enter your website address. We read a handful of your public pages, then you can chat with a demo assistant that answers from what it found.
Try it on your actual website
Enter your details and website address. We read your public pages, then you can chat with a demo assistant that answers from them.
For this demo we read up to 30 public pages of your site. No account needed.
The problem
Why do website visitors leave without getting in touch?
Usually because they could not get a quick answer. People browse in the evening and at weekends, and most small teams cannot reply to every question straight away.
Questions arrive after hours
A visitor wants to know your prices or opening times at 10pm. If nobody answers, they often move on to the next website.
Booking takes too many steps
Calling during office hours or waiting for an email reply puts people off. Some never book at all.
Enquiries get lost
Questions come in through forms, email and phone. Without one place to see them, good enquiries slip through.
What it is
What is ChatDek?
ChatDek is a chat widget you add to your website. It learns your business from the information you give it, answers visitors’ questions, books appointments and collects contact details, and lets your team step in whenever a person is needed.
Answers from your own business information, not generic web content
Books appointments inside the chat (Pro plan and above)
Saves every lead together with the conversation
Hands the chat to your team when a visitor asks for a person
Works on WordPress, Shopify, Wix, Webflow, Squarespace or any HTML site
Smile Dental Studio
AI assistant · example
Hi, do you do teeth whitening? And are you open on Saturdays?
Yes, we offer in-clinic whitening. The appointment takes about 60 minutes. We’re open on Saturdays from 9am to 1pm. Would you like to book a time?
Yes please, this Saturday morning.
Saturday has 9:00 and 10:30 free. Which suits you?
How it works
How do I get ChatDek on my website?
Four steps, no coding. Everything is managed from the ChatDek portal.
Step 01
Sign up
Create your free account at app.chatdek.com, verify your email and choose a plan.
Step 02
Add your business info
Write knowledge base entries or upload documents: services, prices, hours, policies and FAQs.
Step 03
Customise
Set the assistant's tone and rules, then style the widget to match your brand.
Step 04
Paste the snippet
Copy one script tag into your site. It takes about 2 minutes on WordPress, Shopify, Wix or any site.
Features
What can ChatDek do for my business?
One widget for answers, bookings, leads and live help, with a portal to manage it all.
AI assistant
Answers visitors 24/7 from your own business information, in the tone and rules you set, in 12 languages.
Learn moreKnowledge base
Write entries or upload PDF, Word, text and CSV files. Every plan can also read your website.
Learn moreAppointment booking
Visitors pick a service, time and staff member inside the chat. You approve or auto-confirm. Pro plan and above.
Learn moreLead capture
Collect names, emails and phone numbers during the chat. Every lead is saved with its conversation.
Learn moreHuman handoff
Visitors can ask for a person. Your team sees live chats in the portal and takes over when needed.
Learn moreForms
Quote requests, enquiries and sign-ups collected in the chat. Start from a template or build your own.
Learn moreAnalytics
See visitor and conversation activity, and search your full chat history. Pro plan and above.
Learn moreWidget design
Match your brand: colours, logo, avatar, greeting, launcher style and position, all from the portal.
Learn moreMulti-site & white label
Run several websites from one account, add team members with per-site access, and remove ChatDek branding on Agency+ or as an add-on.
Learn moreWho it’s for
Built for businesses that get questions every day
Clinics, restaurants, estate agents, software companies and agencies all have customers asking the same questions. Here is how ChatDek fits each one.
Dental clinics
Answer treatment and price questions, and let new patients book a visit inside the chat.
Restaurants
Cover menus, opening hours, dietary questions and table or event requests around the clock.
Real estate
Answer listing and area questions, collect buyer and seller details, and book viewings.
Agencies
Run ChatDek on up to 10 client websites with team permissions and white label on the Agency plan.
Comparison
How is ChatDek different from a basic chat widget?
Answering questions
Booking appointments
Talking to a person
Collecting details
More than one website
Pricing
How much does ChatDek cost?
Four plans: Starter, Pro, Agency and Ultimate. Pay for 1, 3, 6 or 12 months up front, and save on longer periods. Start with a 7-day free trial of Pro, with no card needed.
Pay for 1, 3, 6 or 12 months up front. Longer periods usually cost less per month.
Starter
Perfect for small blogs and personal websites.
- Websites: 1
- 500 AI messages / month
- AI chat widget
- Knowledge base (50 entries)
- Website reading (25 pages per read)
- Lead capture (100 a month)
- Chat history (30 days)
- Forms (3)
- Team logins: 2
- Human handoff
Pro
Most SellingFor growing businesses that need more power.
- Websites: 2
- 2,500 AI messages / month
- AI chat widget
- Knowledge base (300 entries)
- Website reading (100 pages per read)
- Lead capture (1,000 a month)
- Chat history (90 days)
- Forms (10)
- Team logins: 5
- Analytics
- Bookings (200 a month)
- Waitlist, recurring bookings and automations
- Popups, languages and pre-chat forms
- Multi-site management
- Priority support
- Human handoff
Agency
Unlimited power for agencies and enterprise clients.
- Websites: 5
- 10,000 AI messages / month
- AI chat widget
- Knowledge base (unlimited entries)
- Website reading (300 pages per read)
- Lead capture (10,000 a month)
- Chat history (1 year)
- Forms (unlimited)
- Team logins: 15
- Analytics
- Bookings (1,000 a month)
- Waitlist, recurring bookings and automations
- Bookings at up to 5 locations
- Popups, languages and pre-chat forms
- Multi-site management
- White label
- Advanced design
- Priority support
- Human handoff
Ultimate
Unlimited usage, 10 websites and unlimited seats for high-volume teams
- Websites: 10
- 50,000 AI messages / month
- AI chat widget
- Knowledge base (unlimited entries)
- Website reading (500 pages per read)
- Lead capture (unlimited)
- Chat history (kept forever)
- Forms (unlimited)
- Team logins: Unlimited
- Analytics
- Bookings (unlimited)
- Waitlist, recurring bookings and automations
- Bookings at unlimited locations
- Popups, languages and pre-chat forms
- Multi-site management
- White label
- Advanced design
- Priority support
- Human handoff
Frequently asked questions
Short answers about ChatDek, setup and plans.
What is ChatDek?
ChatDek is an AI chat widget for business websites. It answers visitors from your own business information, books appointments inside the chat, captures leads and hands conversations to your team, all managed from one portal at app.chatdek.com.
How does ChatDek learn about my business?
You add your services, prices, hours, policies and FAQs to the ChatDek knowledge base, and you can upload PDF, Word, text or CSV files. On every plan, ChatDek can also read your website and refresh it automatically: monthly on Starter, weekly on Pro and daily on Agency and Ultimate.
Can ChatDek book appointments?
Yes. On Pro, Agency and Ultimate plans, visitors can choose a service, a staff member, a date and a time inside the chat. You manage bookings from a calendar in the portal, with email confirmations and reminders.
What happens when a visitor wants to talk to a human?
The visitor taps "Talk to a human" and your team sees the chat in the Human Handoff inbox, where they can take over live and hand it back to the AI later. You can also offer WhatsApp, phone or email links.
Which websites does ChatDek work on?
ChatDek works on WordPress, Shopify, Wix, Webflow, Squarespace and any other website where you can add a script. You paste one snippet before the closing body tag, which takes about 2 minutes.
How much does ChatDek cost?
ChatDek plans start with Starter, followed by Pro, Agency and Ultimate. Current prices are on the pricing page. You can pay monthly or for 3, 6 or 12 months up front, with 10% off for 3 months, 20% off for 6 months and 30% off for 12 months.
Is there a free trial?
Yes. Every new account can try ChatDek Pro free for 7 days, with no card needed. The trial includes 300 AI messages and 1 website. When the trial ends, choose any plan to keep the chat live on your website.
Which languages does ChatDek support?
ChatDek supports 12 languages: English, Dutch, German, French, Spanish, Italian, Portuguese, Turkish, Arabic, Russian, Hindi and Urdu, with right-to-left layout for Arabic and Urdu.
Still have a question? Contact us or email chatdek1@gmail.com.